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Monday, April 26, 2010
How usability can happen....
Usability only can happen 2 ways:
- By use, which we call experience.
- By being nimble and adjusting to the needs of your audience.
Usability
What's that? It is the professional term of this blog. We all encounter the fast change of technology. Cotton mill, the horse to car, the quill pen to a pencil. With each one something was lost for efficiency of...you can call it evolution or something that is new.
But I feel that not only is the things we value is lost to a new technology, but it also generates fear and insecurity. This blog is to fill in the gap between technology and humanity. To many it seems unimportant. But we see the outcomes in low or high adoption rates, helpdesk numbers, training and documentation request.
Don't get me wrong. The technology side is no better. Even though GUI's developed by Microsoft and Macintosh show what can happen when a product successfully fills this gap. To many geeks they are found unnecessary, annoying, and inefficient. So they talk down anything that Gui interface and see them as novices. They create complicated documentation and processes, and tell people who jump in to do their "Core" activity to "Google it" or the one I just heard, "RTFM."
This gap needs to be reduced as much as possible since technology is become more and more part of each one of our lives. Life is complex as it is. Technology needs to be a tool to help you with it, not something which takes you through a proverbial "right of passage".
That my friend is Usability in a nut shell and the reason for this blog. I will use this to identify every usability situation I see. Such as:
But I feel that not only is the things we value is lost to a new technology, but it also generates fear and insecurity. This blog is to fill in the gap between technology and humanity. To many it seems unimportant. But we see the outcomes in low or high adoption rates, helpdesk numbers, training and documentation request.
Don't get me wrong. The technology side is no better. Even though GUI's developed by Microsoft and Macintosh show what can happen when a product successfully fills this gap. To many geeks they are found unnecessary, annoying, and inefficient. So they talk down anything that Gui interface and see them as novices. They create complicated documentation and processes, and tell people who jump in to do their "Core" activity to "Google it" or the one I just heard, "RTFM."
This gap needs to be reduced as much as possible since technology is become more and more part of each one of our lives. Life is complex as it is. Technology needs to be a tool to help you with it, not something which takes you through a proverbial "right of passage".
That my friend is Usability in a nut shell and the reason for this blog. I will use this to identify every usability situation I see. Such as:
- Problems found in applications with a human interface and technology.
- Usability blunders like Microsoft Vista. (stay tuned for this post.)
- Snapshots of things on the street, the web, and thoughts inspired from friends.
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